Common Facilities & Infomation

We Speak Your Language

With the increasing number of foreign tourists visiting Kyoto over the years, we have made a point to have both Japanese and English speaking staff on site. On most days, you will also be served by Mandarin Chinese, Korean, French, German, Thai and Portuguese speaking staff who will gladly help you out with any queries you have to make your stay the most enjoyable.

Service Policies

  • Reception
  • 8:00-21:00
  • Check-in
  • 15:00 ~ 21:00
    (luggage storage possible from 08:00 am).
  • Check-out
  • 10:00
    • Please respect the times given above.
    • Late check-out is not allowed under any circumstances as we need to proceed with the cleaning of the room for the following guests.
    • Failure to check-out on time will incur an extra charge of 30% of one night’s rate.
    • Failure to check-out after 14:00 will incur an extra charge of a full night’s rate.
    • If you would like to extend your stay with us, please inform us by 21:00 the night prior to your check-out date.
  • Payment
  • Cash (JPY) and card are accepted on site.
    A deposit is required to secure your booking upon reservation. The balance is charged automatically 5 days before date of arrival unless otherwise requested.
  • Policies
    • Child Friendly
      • (1) All children are welcome. One child under 6 years stays free of charge when using existing beds.
      • (2) If you are travelling with young children, please let us know in advance so that we can set up a baby cot. One child (under the age of 6) stays for FREE if sharing bedding with their parents.
    • Credit Cards Accepted
    • No Curfew
    • Non Smoking
    • Taxes Included
    • Pets are not allowed.

Common Facilities

  • Free
  • Linen Included / Free City Maps / Free WiFi
  • General
  • Breakfast Not Included / Air Conditioning / Fridge, Freezer / Cable TV / Hair Dryers / Iron , Ironing Board
  • Services
  • Internet Access / Bicycle Hire / Luggage Storage / Housekeeping / Reception (limited hours)
  • Food & Drink
  • Bar / Vending Machines / Tea & Coffee Making Facilities

Cancellation Policy

14 days prior to arrival: 30% of room fee. Modifications are free when done 14 days before check-in date.
Less than 14 days prior to arrival: 100% of room fee.
Peak season bookings require 100% deposit and it is non-refundable.